These “Terms” record the contractual agreement between you (“you”, “your”) and sitijannah.com (“sitijannah.com”, “we”, “our”) regarding your use of and access to the website located at sitijannah.com or/and any other website owned or operated by sitijannah.com or any part thereof (collectively, the “Website”), our mobile application “sitijannah.com” (“App”), our customer service (including refunds) and any resources, features, functionality or services made available through the Website and/or App (“Service”).

sitijannah.com reserves the right to modify, refuse (to any person for any reason) or discontinue, temporarily or permanently, the Website, App or Service (or any part thereof) at any time, with or without notice, in its sole discretion. You agree that sitijannah.com shall not be liable to you or any third party for any claim or loss arising from such modification, suspension or discontinuance of the Service.

Acceptance

Whether or not you are a registered user of sitijannah.com, your access and use of the Site and/or App constitutes that you have read, understood and agree to be bound by these Terms, and that you must comply with them. sitijannah.com reserves the right to change, add or remove any portion of these Terms at any time without liability or notice to you, and your continued use of the Site and/or App constitutes your acceptance and agreement to any and all such changes. It is your responsibility to check the Site or App periodically to determine if there have been changes to these Terms and to review such changes. If you do not agree to be bound by these Terms or any future Terms, please do not access or use (or continue to access or use) the Site or App. In addition, sitijannah.com may post additional terms, conditions, rules or requirements in connection with the Site and/or App and/or the services and features of both. All such terms, conditions, rules or requirements are or will be incorporated by reference into these Terms, and you agree to be bound by them. sitijannah.com may also, at its sole discretion, offer additional services or features that are subject to different terms and conditions.

sitijannah.com’s role in transactions

sitijannah.com provides a platform for merchants who comply with sitijannah.com’s policies to offer and sell certain items. sitijannah.com is not directly involved in transactions between buyers and merchants, and therefore any rights you may have with respect to any item are solely against the merchant from whom you purchased the item and not against sitijannah.com. sitijannah.com acts as an agent to process payments, refunds, chargebacks, customer service, and adjust transactions between buyers and merchants, receiving and holding transaction amounts on behalf of buyers, charging buyers’ credit cards, and paying merchants amounts owed to them by buyers.

sitijannah.com is financially responsible for merchant chargebacks and resolves disputes between buyers (cardholders) and merchants. Customer-related chargebacks and risks associated with fraud are investigated by sitijannah.com and the payment service provider in accordance with the contractual obligations of the parties.

Unless expressly stated otherwise, any new features or functionality that augment or enhance the current Services, including the release of or access to new properties, shall be subject to these Terms.

Each user warrants and agrees that any information you publish or display shall:

be true, accurate, complete and legal;

not be false, misleading or deceptive;

not contain information that is defamatory, libellous, threatening or harassing, obscene, objectionable, offensive, sexually explicit or harmful to minors;

not contain information that discriminates or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

not violate any sitijannah.com policy or any other terms.
Each user warrants and agrees that you shall:

Conduct your activities on the Website or in the Application in compliance with any applicable laws and regulations;
Conduct your activities in accordance with the Terms and any applicable Additional Agreements;
Not use the Service to defraud any person or entity (including but not limited to selling stolen items, using stolen credit/debit cards);
Not impersonate any person or entity, or misrepresent yourself or your relationship with any person or entity;
Not engage in spamming or phishing;
Not engage in any other illegal activity (including but not limited to activities that would constitute a criminal offense, give rise to civil liability, etc.) or encourage or abet any illegal activity;
Not involve any attempt to copy, replicate, exploit or expropriate the various proprietary directories, databases and lists of the Service;
Not involve any computer virus or other destructive device and code that has the effect of destroying, interfering with, intercepting or expropriating any software or hardware system, data or personal information;
Not involve any plan to undermine the integrity of sitijannah.com and/or the data, systems or networks used by the Service, or to gain unauthorized access to such data, systems or networks;
Not engage in any activity that would create any liability for sitijannah.com or our affiliates.
Age Verification
By registering as a user, you certify that you are 13 years of age or older. Children under the age of 13 may not become sitijannah.com users, and parents or legal guardians may not agree to these Terms on their behalf. If you are a resident of a state, province or country that imposes additional or different age requirements for the disclosure of personally identifiable information or use of the Services, by registering as a user, you hereby represent that by registering as a user, providing your personally identifiable information, and us using such personally identifiable information as indicated in our Privacy Policy, we do not violate applicable laws or regulations of that state, province or country.

User Communications

sitijannah.com has the right (but not the obligation) to monitor, refuse, edit or remove any posting, submission or content, in whole or in part, in its sole discretion. By using the Site, Application or Services, or by communicating with sitijannah.com or others through accessing the Site or Application, you consent to receive communications from sitijannah.com, including but not limited to email, text or messaging in social networks, and other online, mobile or traditional methods that exist now or may exist in the future. You also agree not to abuse the communication tools made available to you by accessing the Site or App, including, but not limited to, spamming, spoofing, sending unsolicited commercial or other messages, and otherwise sending content that violates these Terms.

Privacy

By using the Site, App or Services or becoming a registered user, you agree to abide by the terms and conditions set forth in our Privacy Policy.

Ownership

The Site, App and all intellectual property rights contained in or related to the Site or App, including, but not limited to, patents, copyrights, trademarks, service marks, logos (collectively, the “Content”) are owned by sitijannah.com or owned by others and licensed to us. All right, title and interest in and to the Site or App and such Content are owned by us or our licensors. In addition, you may not remove or alter any copyright, trademark or other intellectual property or proprietary rights notices or legends contained in the Site, App or Content. You agree that you will not access the Service by any means other than through the interface provided by sitijannah.com through the Site or App for access to the Service. Your use of the Site, App or Services does not grant you any right, license or permission to reproduce or use the intellectual property of sitijannah.com.

The Content is for general information purposes only. It is not advice on which you should rely and therefore sitijannah.com accepts no liability for any damage or injury (both financial and non-financial). You must obtain professional or specialist advice before taking, or refraining from taking, any action based on the content on this Website or App.

Although we make reasonable efforts to update the information on this Website, we make no representations, warranties or guarantees, whether express or implied, that the content on this Website is accurate, complete or up-to-date.

User Feedback and Content Submissions

sitijannah.com welcomes your feedback, but if you send us or post or embed on the Website, App or through any part of the Service any feedback, message or review; your creative or original concepts or ideas; any content, data, text, photographs, graphics or other materials; or any confidential, proprietary or other information (a “Submission”), you represent and warrant to sitijannah.com that you own the Submission or have the right to grant sitijannah.com the license set out below.

You agree that in the use of all or part of the Submission, sitijannah.com is not required to compensate you for any such license or Submission other than providing the possibility of using the Service, and any such Submission shall not be deemed confidential or non-public after being submitted to sitijannah.com, and sitijannah.com shall have the right to publish or use all or any part of the Submission in its sole discretion. If the Submission, in whole or in part, is published or used through the Service, you acknowledge and agree that the Submission and its contents may be publicly available and, as described below, may be used by others. In addition, by submitting Submissions to sitijannah.com through the Site, App or otherwise, you: (a) agree not to make Submissions that violate these Terms in any way or contain Inappropriate Content as defined below; (b) automatically grant sitijannah.com a perpetual, worldwide, unrestricted, irrevocable, transferable, assignable, sublicensable license to use the Submissions and to exercise all copyright, publicity and other rights in any such Submissions; and © waive any moral rights you or your licensors may have in any such Submissions, subject to applicable law; and (d) agree to pay all fees, royalties or other costs and expenses arising from any third party claims resulting from our or any of our licensees’ use of any Submissions. You also grant each user of the Service a perpetual, worldwide, non-exclusive license to access your Submissions through the Service and to use, copy, collect, distribute, share, display and perform such Submissions as permitted by the Service and these Terms.

sitijannah.com reserves the right to remove Content at any time without notice. Inappropriate content is not permitted on the Site or App. Inappropriate content includes, but is not limited to: firearms, alcohol, illegal drugs and drug paraphernalia, tobacco and tobacco products, adult or pornographic material, offensive material, and obscene material. We also have the right to disclose your identity to any third party who claims that any content you post or upload to our Site violates their intellectual property or privacy rights. Verbal or written abuse of any kind (including threats of abuse or retaliation) to any sitijannah.com, employee, officer, partner or customer may result in immediate termination of your account.

We are not responsible for viruses, spyware, worms or any other malicious software or code, and you must not introduce them.

The Site may include information and materials uploaded by other users of the Site, including bulletin boards and chat rooms. Such information and materials have not been verified or approved by us. The opinions expressed by other users on the Site do not represent our opinions or values.

Termination
sitijannah.com reserves the right to terminate your use of the Site, App and/or your registration privileges at any time for any reason, including, but not limited to, your breach of these Terms, or your violation of any law, including, but not limited to, infringement of our intellectual property rights or the intellectual property rights of a third party, or violation of other applicable laws and regulations. Upon any such termination, sitijannah.com will have no further obligations, liabilities or responsibilities to you or any third party. Notwithstanding anything to the contrary in this Agreement, if sitijannah.com terminates your rights, sitijannah.com shall not in any way be precluded from pursuing any and all additional rights and remedies it may have at law or in equity for any claims, damages, awards, costs and/or liabilities arising out of any such breach or violation.

Links and Third-Party Content

The Website, Application and Services may contain links to third-party websites that are not controlled or operated by us. sitijannah.com or users may provide any such links merely as a convenience; sitijannah.com does not endorse and is not responsible or in any way responsible for the contents of any linked site or any links contained in a linked site. The Website and/or Application may contain news, advertisements, content, images and information published by various third-party providers. Use of any such third-party content may be subject to the terms and conditions of such third parties. You are solely responsible for protecting yourself, your devices and your systems from worms, viruses, Trojan horses and any other harmful content.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists, nor may you establish a link to our site from any website that is not owned by you. The website from which you are linking must comply in all respects with our content standards from time to time.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission at any time without notice.

Copyright Infringement

It is the policy of sitijannah.com to consider notices of alleged infringements as we respect the rights of artists and content owners.

Sales Tax, Duties and VAT
In order to comply with consumer legislation, we strongly encourage our merchants and our end customers to keep good customs and VAT or VAT where applicable.

Due to different and applicable tax jurisdictions, end customer purchases may be subject to specific sales taxes, duties or VAT (which you are responsible for paying if applicable) and shipping times and associated costs may increase. When ordering through this website or the application, you are the importer of goods and must fully comply with all laws and regulations of the destination country.
How to buy
Shopping on the sitijannah.com website is easy.

Select a product, choose a variant (color, size, bundle options)
“Add to cart”
Сhoose quantity (the default quantity is 1)
“Buy”
“Next”
Enter your personal data and shipping information
Check the data and confirm the order.
Enter bank card data: card number, expiration date, CVV code (bank card data is only processed encrypted by the bank’s billing system)
The merchant will receive your order information 2 hours after payment. Therefore, If you change your mind within 2 hours of purchase, you can cancel the order at the bottom of the order page (see “How to Request a Refund” below).

Please note that if any sales tax rate changes between your order date and the date any product is supplied to you, we may need to adjust the sales tax rate you pay.
Refund Terms
You will be entitled to a full refund if:

More than 75 days have passed since the date of purchase. This period may be temporarily extended in certain circumstances. You will be notified of any such extensions before your order is accepted.
The quality of the product is significantly lower than the relevant product description on the website or App (the product is defective, damaged (not specifically noted in the description) or the information provided in the description is seriously wrong) and you cannot enjoy the product properly.
You change your mind about the purchase within 14 days of receiving the product and you have not used the product or done anything to it that makes it no longer sellable as a new product. Please note that you must return each item in the same condition that you received it. This means that the new item must be brand new, unused and complete. Used items cannot have any additional signs of use or damage.
You should return the product to the merchant. Please do not forget to contact our customer support team to specify the return address before returning the goods, otherwise sitijannah.com reserves the right to refuse your refund request. A refund can only be considered after the support team receives proof of return. We aim to respond to all requests within 48 hours of receiving them.

The following products are not returnable unless they are defective:

Products that are not suitable for return due to health or hygiene reasons after delivery, or have been inseparably mixed with other items after delivery;
Sealed audio or video recordings or sealed software (including video games) (if you did not seal them after delivery);
Goods made to your specifications or clearly personalized, especially personalized and handmade goods;
Goods that may deteriorate or expire quickly;
A service, if the supplier has fully fulfilled it and you accepted at the time of placing the order that the supplier can start delivery and you cannot cancel it once delivery has started;
Digital content (including applications, digital software, e-books, MP3s, etc.) that are not provided on a tangible medium (such as CDs or DVDs), if you accepted at the time of placing the order that the supplier can start delivery and you cannot cancel it once delivery has started.
Goods that have been damaged due to abuse or neglect (exposure to chemicals, corrosive substances, open flames, high temperatures, sharp objects, etc.) and/or due to activities that are abusive or not for their intended use are also non-refundable.

sitijannah.com does not cover the shipping costs for returned goods.

You may be entitled to a partial refund in the following cases:

The quality of the product is slightly different from the relevant product description and you still enjoy your purchase.

How to request a refund?

There are several ways to request a refund:

If it has been less than 2 hours since you purchased the product, you can cancel your order and get a full refund. Go to My Orders, click on the order you want to cancel and click on the “Cancel Order” button at the bottom of the order page.

If the quality of the product you received is significantly worse than the description on the sitijannah.com website (the product is defective, damaged (if such condition is not specifically noted in the description) or the information provided in its description is factually incorrect). Go to My Orders, click on the order you want to refund and click on “Product Related Issues”
If 60 days (or longer as per the refund terms) from the date of purchase, your order has not been delivered. Go to My Orders, click on the order you want a refund for, and click “No” on the green pop-up box.
If you change your mind about a purchase within 14 days of receiving the product. Go to My Orders, click on the order you want a refund for, and click “Product Related Questions”

Refund Process

Refunds will only be made to the credit card you used to make the purchase.
We aim to complete the refund process for valid claims within 14 days. Our typical processing time is 2-3 days.

Warranty Disclaimer

Neither sitijannah.com nor its licensors or suppliers make any representations or warranties regarding any content contained in or accessed through the Service, and we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of materials contained in or accessed through the Service. We (and our licensors and suppliers) make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through the Service. Products and services purchased or provided through the Service (whether or not following such recommendations and suggestions) are provided “as is” without any warranties of any kind by sitijannah.com or other parties (except as expressly and unequivocally provided in writing by a designated third party with respect to a specific product solely with respect to such other parties). The Services and Content are provided by sitijannah.com (and its licensors and suppliers) on an “as is” basis without warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that use of the Services will be uninterrupted or error-free. For products shipped internationally, please note that any manufacturer’s warranty may be void; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be available in the language of the destination country; the products (and accompanying materials) may not be designed to meet the standards, codes and labeling requirements of the destination country; the products may not meet the voltage and other electrical standards of the destination country (requiring the use of an adapter or converter if appropriate). It is your responsibility to ensure that the product can be legally imported into your country. When you order from the Website or through the App, you are the importer and therefore must comply with all laws and regulations of your country.
Limitation of Liability
We do not exclude or limit our liability to you in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and liability for fraud or fraudulent misrepresentation. However, to the maximum extent permitted by applicable law, in no event and under no legal theory (including, but not limited to, tort, (including negligence) contract, breach of statutory duty, strict liability or otherwise) will sitijannah.com (or its licensors or suppliers) be liable to you or anyone else for: (a) any damages (even if foreseeable) resulting from your selection, use of, or inability to use, the Site, the App, or your reliance on the information, content, goods and experiences provided through the Site and/or the App, or the purchase or use of products, goods or experiences through the Site or the App, including any indirect, special, incidental, exemplary, punitive or consequential damages of any kind, including damages for loss of profits, sales, business or revenue, loss of goodwill, business opportunity, goodwill or reputation or anticipated savings, work stoppage, loss of accuracy of results, or computer failure or malfunction, or (b) any amount in the aggregate that exceeds the greater of: (i) 100 Euros or (ii) the amount you paid to sitijannah.com for the Services in the twelve (12) months prior to the applicable claim, or (iii) any matter beyond our reasonable control.

Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold sitijannah.com, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising out of or in any way related to any third party claim arising out of or relating to (a) your use of the Services (including any actions taken by third parties using your account), and (b) your breach of these Terms. In the event of such a claim, suit or action (a “Claim”), we will attempt to provide notice of the Claim using the contact information we have on your account (but failure to provide such notice will not eliminate or reduce your indemnification obligations under this Agreement).

Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any manner (by operation of law or otherwise) without the prior written consent of sitijannah.com. We may assign, transfer or delegate these Terms and our rights and obligations without consent.
Choice of Law and Jurisdiction
These Terms and your use of the Service will be construed in accordance with and all claims and disputes arising out of or related to your use of the Service (including non-contractual claims and disputes) will be determined in accordance with the laws of Latvia.

The United Nations Convention on Contracts for the International Sale of Products is hereby excluded from this Agreement.

Other Terms

You will be responsible for paying, withholding, filing and reporting all taxes, duties and other governmental assessments associated with your activities in connection with the Service, but sitijannah.com may, in its sole discretion, do any of the foregoing on your behalf or for itself as it deems appropriate.

The failure of either you or us to exercise any right under this Agreement in any manner will not be deemed a waiver of any other rights under this Agreement. If any provision of these Terms is held to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

You and sitijannah.com agree that these Terms are the complete and exclusive statement of the mutual understanding between you and sitijannah.com and that it supersedes and cancels all prior written and oral agreements, communications and other understandings relating to the subject matter of these Terms.

You hereby acknowledge and agree that you are not an employee, agent, partner or joint venturer of sitijannah.com and you do not have any authority to bind sitijannah.com in any respect.

Dispute Resolution

Mandatory Bilateral Arbitration and Waiver of Class Actions.
Please read this carefully. It affects your rights. You and sitijannah.com agree that any dispute, controversy or claim arising out of or relating to your use of the Service, any products or services sold or distributed through the Service, this Agreement or the Content and/or User Submissions on the Service (public, personal and/or limited audience) shall be resolved exclusively through final, binding bilateral arbitration.

“Dispute” shall include, but is not limited to, any claim or dispute between you and sitijannah.com relating in any way to or arising out of the Services, Content, any Submissions, including, but not limited to, claims or disputes relating to any sales, returns, refunds, cancellations, defects, policies, privacy, advertising, or any communications between you and sitijannah.com, even if the claim arises after the termination of the Services or user account by you or sitijannah.com. Disputes also include, but are not limited to, claims that: (a) you bring against our employees, agents, affiliates, or other representatives; or (b) sitijannah.com asserts against you. Disputes also include, but are not limited to: (i) claims relating in any way to or arising out of any aspect of the relationship between you and sitijannah.com, whether based in contract, tort, statute, fraud, misrepresentation, advertising claims, or any other legal theory; (ii) claims that arose outside of a set of terms entered into with sitijannah.com prior to or immediately prior to these Terms; (iii) claims that are the subject of ongoing litigation to which you are not a party or class member; and/or (iv) claims that arise after the termination of these Terms.