Privacy Policy

  1. Scope of Privacy Policy
    sitijannah.com (“sitijannah.com” or “we”) respect your privacy and are committed to protecting it by complying with this Privacy Policy.

This Privacy Policy identifies and describes the types of information we may collect from you, or that you may provide, when you visit the sitijannah.com website (“Website”), use the sitijannah.com program (“App”), or use our services as defined by the sitijannah.com Terms and Conditions and our practices for collecting, using, maintaining, protecting, and disclosing such information.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you may choose not to use our Website, App, or Services. By accessing or using the Website, App, or Services, you consent to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to our Privacy Policy). Your continued use of the Website, App, or Services after we make changes will be deemed acceptance of those changes, so please check the Privacy Policy periodically for updates.

This Privacy Policy applies to information we collect:

On the Website.
In emails, text messages and other electronic messages from us and when you otherwise use our Services.
Through our Apps.
When you interact with our widgets, ads, cookies or similar technologies on third-party services provided by others.
This Privacy Policy does not apply to information collected: (1) by us offline or through other means, including any other website operated by Joom or any third party; or (2) by any third party, including through any application or content (including advertising) linked to or accessible from our Sites, Apps or Services.

2. Children Under 13

Our Sites, Apps and Services are not intended for use by children under 13 years of age. No one under 13 may provide any information to the Sites, Apps or Services. We do not knowingly collect personal information from children under 13 years of age. If you are under 13, do not use or provide any information on the Sites, Apps or Services or on or through any of its features, do not register on the Sites, Apps or Services, make any purchases through the Sites, Apps or Services, use any interactive or public comment features of the Sites, Apps or Services or provide any information about yourself, including your name, address, telephone number, email address, or any user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

  1. Information We Collect About You, How We Collect It, and Why We Collect It
    We may collect several different types of information from users of our Sites, Apps, or Services, including:

Information that personally identifies you, such as your name, street address, country, email address, phone number, gender, profile picture, age range, financial information (such as your bank account and routing numbers, account name, credit card information, and payment information), your IP address, unique device ID, advertising ID, login information, social network ID, or any other identifier that is associated with you online or offline (collectively, “Personally Identifiable Information” or “PII”);
Device information, such as hardware model, operating system version, sitijannah.com app version, screen size, browser type, pages you have visited, device type, geographic location, language settings, and other technical information about your device and use of our Sites, Apps, or Services;
Social network information, such as posts, comments, likes, and subscriptions;
Information related to products viewed, opened, searched for, and purchased, shipment tracking, and product reviews.
We collect information primarily in the following ways:

You provide it to us when you log in using your social network credentials, fill out a form or enter information on our website, application or service, make a purchase, use our products or services, or use other website features;
We collect information from you automatically through data collection technologies when you use our website, application or service.
We may use the information we collect in a variety of ways, including:

To present our website, application or service to you, provide the best user experience, and make our advertising (including deep linking) more relevant to you;
Perform payment and order fulfillment;
Provide the services you use and answer your questions;
Communicate with you about service updates, offers and promotions;
Deliver customized content that may be of interest to you;
Address network integrity and security issues;
Investigate, prevent or take action on illegal activity, violations of our terms of service or other applicable policies;
Any other way we may describe when you provide the information;
For any other purpose with your consent.

  1. Online Activity Tracking

We collect information about your activities on the website, application or service for a variety of purposes, using technologies such as cookies, user behavior, server log files and similar technologies (such as pixels, ad tags and device identifiers).

A cookie is a small file placed on your computer’s hard drive. You can refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may not be able to access certain parts of our Website, App or Services. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to our Website, App or Services.

When you visit our Website or App, some or all of the following types of cookies may be set on your device:

Essential website cookies: We need them to help you access our Website and use certain features of the Website.

Advertising cookies: We use them to make advertising messages more relevant to you, to select ads that match your preferences, and to measure the number of ads shown to you and their effectiveness.

Analytical cookies: They help us evaluate the performance of our Website and/or App, our marketing efforts, and to help us customize and improve our Website and/or App.

Pages of our website, application or services and our emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags and single-pixel gifs) that allow sitijannah.com to count users who have visited those pages or opened an email and to perform other related website statistics (e.g., recording the popularity of certain website content and verifying system and server integrity).

We may also use UTM tags. UTMs can be used as customized URLs for marketing campaigns and reports can be viewed on platforms such as Google Analytics. In marketing initiatives, UTM tags are attached as part of the visible URL to understand specific instances of links on third-party websites and visitors to our website. Tracking is done through UTM parameters attached to the URL. When you click on a UTM-tagged URL on a third-party website, depending on the parameters set, we will be able to track the ultimate source of your interaction with that URL. These details are collected at an aggregate level. Customizing URLs with UTM tags allows us to better understand marketing campaigns, which in turn allows us to better serve our audience.

We use this information to help customize the content you see on our website, application or services, optimize our website, application or services, and make our advertising more relevant to you. We transfer this data to our authorized processors to provide us with analytics and recommendation solutions.

Do Not Track (DNT) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. Please note that our website does not respond to DNT signals. We also use information about your previous visits, searches, purchases, and other activities on our website, application, or service to make our ads you see on other websites more relevant to you.

  1. Information Sharing
    We may disclose your PII to sitijannah.com affiliates, non-sitijannah.com companies, or other third parties for the following purposes:

Comply with court orders and other legal processes;
Assist with identity verification and prevent fraud and identity theft;
Enforce our agreements and property rights.
To assist us in providing services to you. When you complete a purchase on our website, application, or service, we will share the shipping address and phone number you submit for shipping purposes only. This information will be shared with entities that fulfill and ship your order, such as merchants and shipping providers. We also share personal information with third parties, such as web hosting companies, payment processors, fraud prevention partners, marketing partners, and customer support system providers.
We do not share personal information with third parties for direct marketing purposes.

6. Anonymous and Aggregate Information

We collect some information anonymously. We may also anonymize the personal information we collect about you.

We obtain aggregated data by combining anonymous data that meets certain criteria into groups.

We may share aggregated or anonymized information in various formats with trusted non-sitijannah.com entities without restriction and may work with these entities to conduct research and provide products and services.

7. Protecting Your Information: Our Data Protection and Security Policy

We will not sell your personal information to anyone for any purpose.

While you are a user, we will keep your information in our business records or until you no longer need it for business, tax or legal purposes.

We have implemented encryption or other appropriate security controls to protect PII stored or transmitted by sitijannah.com.

We require non-sitijannah.com companies acting on our behalf to protect any PII they may receive in a manner consistent with this Privacy Policy. We do not allow them to use this information for any other purpose.

  1. Links to Other Websites
    sitijannah.com is not responsible for the practices employed by websites linked to our Site, nor for the information or content contained therein. Please keep in mind that when you use a link to go from our Site to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our Site, is subject to that website’s own rules and policies. Please read those rules and policies carefully before acting.

9. Data Security and Data Breach

We have implemented measures designed to protect personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Although we strive to ensure network security, we cannot guarantee that PII may not be accessed, disclosed, altered, or destroyed by breach of our administrative, managerial, and technical safeguards.

The security of your information also depends on you. If we have given you (or where you have chosen) a password to access certain parts of our Site, Application, or Services, you are responsible for keeping that password confidential. Therefore, we urge you to take appropriate precautions to protect PII, including never sharing any login or account information with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. While we do our best to protect PII, we cannot guarantee the security of PII transmitted to our Website, App or Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained in the Website, App or Services.

In the event of a data breach, we will notify you and the relevant authorities as required by applicable law.

  1. How to delete your data
    Delete your data, unless processing is necessary for exercising your right to freedom of expression and information, for compliance with a legal obligation under international or national law that requires processing, or for the performance of a task performed in the public interest; for the establishment, exercise or defence of legal claims.

To delete your data through the App, follow the instructions below:

Open the App
Open the Profile tab
For Apple devices: Open Settings
Tap on Terms & Confidentiality / Privacy & Terms
Tap on Profile
Select Delete Data.
Please remember that after deleting your personal data, your account will also be deleted and you will lose all information about your orders and you will not be able to track them and request a refund if necessary.

11. Changes to our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on our websites, applications or services so that you are aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy will be effective when they are posted on this page.